Quality Management & Business Improvement
The brain dump is designed to enable you to have a clearer picture of your business process. It allows you to do what you do best – talk about your business, your passion. This is explored and captured into a visual format which is usually a high level flow chart of your business. The process is also designed to enable you to make better software and automation choices because you know what they need to do for you. It is far better to buy software that does exactly what you need it to do than try to fit what you do around the software systems.
This service is aim at any size business who want to be more efficient and prescriptive with their systems, typically:-
For the small business this could be done in one session lasting 3 hours away from the office environment and distractions, larger more complex organisations across multiple sites could take a few days. One phone call to us will give you an accurate quote and price straight away.
Reports and flowcharts will be provided for viewing within one working week. They can be adjusted and edited to finalise. You will receive a fully editable process map that you will be instructed on that can develop as your business grows.
Ideally this is for the business owner, partners or top level management who have control over the organisation. The individual(s) must have sufficient knowledge over the whole operation and understand the context in which the company exists.
Come with an open mind. Remember this is high level information about what happens from the moment a customer contacts you to getting a great product or service . If you use digital information it may be a good idea to bring your laptop. You may feel that some existing forms or documentation may be helpful for explaining things.
Sales processes are key to being on top of your leads and enquiries. With experience of many types of CRM, and order processing systems Tim assists White Tiger to ensure we have an efficient and effective Sales pipeline and manages the business social media.
Angela is a chartered quality professional with over 20 years experience in the automotive and Engineering industry. Angela is an active member of the Regional Operations Panel and Advisory Council for the CQI and chair of the Bristol branch always looking to support her local business community. With a passion for quality and building integrated management systems that add value to a business she created White Tiger in July 2013. Angela is also a business mentor for the Fredericks Foundation and sits on the their lending panels. Angela has been fascinated by Tigers since knee high and continues to support work for saving them.