Chartered Quality Institute Event 17-06-15

The Avon Branch are back!

Very pleased to be part of an amazing group at the CQI Avon Branch, a brilliant talk given by Debbie Huxton. It was a busy night and I would like to personally thank everyone for taking time out to come and support this, especially to those who helped make the event happen. Thanks must go to the regular venue at the BAWA club for good food & wine plus fab cakes by Chris at Cakes from the Soul.


Check out the CQI Linked in Page and also the official CQI Website to keep up-to-date with future events.


You can’t always do it alone


Every business owner knows the stresses and strains when there simple is not enough time to achieve what he or she needs, that is why I like B. C. Forbes quote.

“The most successful executives carefully select understudies. They don’t strive to do everything themselves. They train and trust others. This leaves them foot-free, mind-free, withtime to think. They have time to receive important callers, to pay worthwhile visits. They have timefor their families. No matter how able, any employer or executive who insists on running a one-man enterprise courts unhappy circumstances when his powers dwindle.”

So what happens when the project is a one time affair, like a re-structure, large changes, ISO9001? There are times when it may not be feasible to find or pull in the expertise in house and the benefits of using a consultant far out-way the costs. Now I can anticipate some of the instant reactions and historically I feel the word consultant equated to necessary evil sometimes. Certainly in the engineering industry I never met anyone that wanted to look for outside help; “they won’t understand the way we work, they will force us to do it their way, it is too costly and too disruptive” are just some phrases I remember. It is for  these reasons I never wanted to label myself as a consultant – I became an expert, a specialist or I just help people I would say.

I wrote this blog because I believe consultants have a purpose,  pick a good one and they become a mentor and a friend who wants to see you succeed. It should be someone you can work very closely with. Use a consultant wisely and they can inject new life into your business, lately I have been hearing the term “you are like a breath of fresh air” from many different people and it is slowly dawning on me what they mean. My personal quest is to educate and help individuals use that knowledge to their advantage, with extra guidance and support from me. So what are the benefits?

  • A consultant can provide expertise & advice that you do not have in your skills base
  • You will have a completely impartial view of the situation – a new light
  • A consultant can ease conflict and enter a situation as a non threat
  • You will gain extra time that it may not be feasible to release staff for
  • You can depend on them to co-ordinate and facilitate changes leaving you free to focus on the business
  • A new communication channel to fire up innovation
  • You can inject expertise for the term of a project without having to employ someone at that skill set

If you need help just identifying what you should think about before even looking at a consultant just get in touch and I can help you with your questions and brief. Most importantly meet them, trust them and like them you need to work closely together. You will need to commit time and energy into the project together.


DO you know about CQI in your local area





Your next Avon Branch event is nearly here!

Members and non-members are welcome – the event is absolutely FREE.

“The importance of Quality in communication”. 

  • Date:  Wednesday 17th June 2015
  • Time:   Arrival, refreshments and networking from 6.30 pm for 7.00 pm start
  • Venue:  BAWA, 589 Southmead Road, Filton, Bristol, BS34 7RG

Welcome to the Avon Branch calendar for 2015. The team would like you to join them for a mixture of networking and nibbles, followed by a talk by our featured guest Debbie Huxton who will present on “The importance of Quality in communication” on Wednesday 17th June

Debbie Huxton is the author of “The little book of big wisdom” and Debbie is well known for her ability to hold an audience in her hand as she talks them through her subject. She is fun, friendly and fearless. Her delivery of her topic is always powerful and encouraging, she has a passion that is infectious and empowers individuals

This presentation will help you focus on

·         Ways to improve your communication and get your message across.

·         The importance of effective communication to improve productivity.

·         Understanding the barriers to successful communication.

To register for this event please email Angela Fumpson, Chair at –<>

Any questions?   Call Angela on

07745 482426