So what’s holding you back? Yes that’s right; there is always some reason for not quite taking the plunge and going for ISO9001 even though we have been thinking about it for a while.
Try thinking about the all the reasons that come up that bring ISO9001 or structured systems to the forefront of your mind time and time again. Like the complaint that keeps reoccurring, or the rework costs that come back to bite you. Maybe it’s the time you don’t have to plan or the customer orders you can’t tender for yet because you haven’t got accreditation. There are so many reasons to decide to find a more disciplined way of working whether you decide to go for accreditation or not. But just how do you tip the balance to make that change?
I read a lot and some of the business books I have been introduced to lately are Brad Sugars from Action coach; his formula for change has stuck in my head.
Desire x Vision + First Steps > Resistance
Think about it this way to overcome the resistance to changing the way you work you need to have three things:
- Clarify your vision – where do you need to be, what do you really want?
- Identify all those reasons why – stack them up an don’t wait until you are being pushed.
- Define your action plan – get help where you need it and clear the way with a carefully prioritised action plan.
You don’t have to wait until you lose that all important customer or things go down hill to far to force you into change. You have the power to start changing now and when you involve people and nurture the right culture the change your feared will become the norm.
Most importantly TAKE ACTION and if you don’t know how ASK.