Leading with intuition and flow
30/12/2025
Are you leading from force… or from flow? I have found that the leaders who inspire, innovate, and make meaningful impact are those who connect with something bigger, their higher
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Mentoring
Why Energy Affects Business Results: The Power of Inner Alignment
15/12/2025
You’ve got the perfect business plan. Your strategy is bulletproof. The roadmap is clear, the actions are mapped out, and you’re ticking every box on your to-do list. Yet somehow,
So why look for a mentor?
06/10/2025
A real life case study written from the experience of being mentored by Angela Fumpson. So why look for a mentor? There are many reasons why you might be asking
How badly do you want it?
16/02/2022
We talk about hitting our goals, reaching our targets and achieving our dreams. What does it take to ensure we play all in and stay motivated? The above title might
Stronger Together
22/04/2020
In these difficult times people are working miracles doing the impossible, yes it takes effort, gumption but if you believe you can make a difference then you will. One step
“How to keep the fire burning when the ‘low fuel light’ of our enthusiasm starts to flash”
18/10/2019
We all want to achieve our vision sooner rather than later. Chances are that with a really big vision we are in it for the long haul. How can you
Overcoming overwhelm
01/08/2018
Are you suffering from a little stress or overwhelm at the moment? How do you stop yourself going into the doldrums and affecting your health? Here are some tips to
Starting with a mentor
22/03/2018
Ok so your interesting in using a mentor but how do you start the right way so that you and your mentor understand your relationship needs. There are so many
Mentoring March – have you found yours?
07/03/2018
Often mentoring is something that just happens, most entrepreneurs are happy to take advice and surround themselves with a great team. So what makes a great mentor and how do
Motivation is an Attitude!
09/08/2017
We all talk about #motivationmonday, share quotes, raleigh people on, me included. What are we actually doing? Reaching out to and for support, looking for tips on how to motivate
Get Visual
06/06/2016
As I take the journey through re-vamping my systems, webs, literature and first impressions to the customer I would like to share my thoughts on being visual. Starting with your
Achieving work life balance needs a system!
09/03/2016
You will often hear me talk now about creating harmony in the workplace, true harmony is when all of your processes interact with each other seamlessly to achieve a common
Process
Who should create process improvement?
08/02/2023
Who should create process improvement? -“The motivation to improve processes needs to come from the top, and through a shared vision for improvement. Allowing working patterns to evolve organically will
Starting your journey to process improvement
12/01/2023
Without a defined process the most likely outcome is that no task will be done the same way twice. We live in an experience economy. It is not about competing
How to avoid the common pitfalls when mapping your customer journey
24/11/2021
Knowing what to avoid when mapping out your customer journey is a key factor to successful change implementation. Saving you from employee disengagement and customer problems.
What is your customer experience?
05/12/2019
Do you ever find it hard to convey how your client feels when they experience your services? I am sharing some of the key questions that have helped me and
How to use your process map to direct change?
07/11/2016
A great start to either setting up a business or taking stock of where you are and where you need to be is a process map of what you want
The value of the process map during growth
13/09/2016
A period of growth can be exciting and motivating, it can be a challenge but equally it can be a risk. If growth is to be sustained it has to
Achieving work life balance needs a system!
09/03/2016
You will often hear me talk now about creating harmony in the workplace, true harmony is when all of your processes interact with each other seamlessly to achieve a common
Get Better or Get Beat
09/11/2015
Quality, remember that word? It has so many definitions and meanings to each and every one of us. Quality has come a long way since the 80’s and the phrase
The Learning Organisation – Quote for the day
03/11/2014
We are always learning and I strongly believe that a company is a living organism, it’s people and their interrelationships shaping every day. Here is a great Peter Drucker quote.
How do you change your goal into an improvement project?
25/02/2014
In my last blog I raised a list of key areas that I think gain results in the initial improvement focus, so I’ve picked an example to help clarify one
Process improvement – Where do we start?
14/01/2014
In my experience there is always someone in the organization that has something they want to do differently or knows an improvement that just must be done. When you start
What do you do before starting an improvement Program?
09/12/2013
It is great that you have the focus to want to improve, but how do you go about turning this into a workable plan to make it happen?
Quality Management
What is your customer experience?
05/12/2019
Do you ever find it hard to convey how your client feels when they experience your services? I am sharing some of the key questions that have helped me and
How to use your process map to direct change?
07/11/2016
A great start to either setting up a business or taking stock of where you are and where you need to be is a process map of what you want
The value of the process map during growth
13/09/2016
A period of growth can be exciting and motivating, it can be a challenge but equally it can be a risk. If growth is to be sustained it has to
Selling Quality Management Systems to the CEO
10/07/2016
Sometimes when we are experts in our field we forget that others do not carry the same passion for the subject nor speak the same language. One of the many
Get Better or Get Beat
09/11/2015
Quality, remember that word? It has so many definitions and meanings to each and every one of us. Quality has come a long way since the 80’s and the phrase
The ISO9001:2015 Revision – Your understanding starts here!
19/05/2015
The intention of ISO9001 remains the same; to demonstrate a company’s ability to consistently provide goods and services that meet customer and legal requirements & enhance customer satisfaction. This is
Documents that ADD VALUE
20/04/2015
when planning ISO9001 or putting systems into your business don’t just document the status quo think outside the box, ask your people how they interpret the information you are giving
The formula for change – ISO9001
15/04/2015
So what’s holding you back? Yes that’s right; there is always some reason for not quite taking the plunge and going for ISO9001 even though we have been thinking about
The Learning Organisation – Quote for the day
03/11/2014
We are always learning and I strongly believe that a company is a living organism, it’s people and their interrelationships shaping every day. Here is a great Peter Drucker quote.
Time for a New Quality Assurance Focus
02/09/2014
We all know the saying ‘Quality is Everyone’s business’ and have bought the posters and sold the message but how easy is it to make it your culture? Just like
Using Quality Management systems as focus for improvement
03/06/2014
In my experience many people have ISO9001 without really understanding the full potential that it can deliver. It then becomes more of a chore with only costs attributed to it
How do you change your goal into an improvement project?
25/02/2014
In my last blog I raised a list of key areas that I think gain results in the initial improvement focus, so I’ve picked an example to help clarify one
