Brain Dump

To get a better understanding of the work flow through your business. To see where functions overlap and tasks may be duplicated. To identify gaps in the process. To clarify your thinking and plan for systems and documentation. Identify where resources are used and any mismatches. To identify improvements in the process and help you identify how to outsource or employ.

This service is mainly aimed at business owners or small teams/departments who want to be more efficient and cost effective. To gain better communication and a consistent approach to the way they work.

For the sole business owner this could be done in one session lasting 3 hours away from the office environment and distractions. Teams take longer as there are more people to interview and larger more complex organisations across multiple sites could take a few days. One phone call to us will give you an accurate quote and price straight away. Reports and flowcharts will be provided for viewing within one working week. They can be adjusted and edited to finalise. You will receive a fully editable process map that you will be instructed on that can develop as your business grows.

Ideally this is for the business owner, partners or top level management who have control over the organisation initially. This allows us to build up a picture quickly with individuals that have sufficient knowledge over the whole operation and understand the context in which the company exists. We then follow up with individual team members. 

Come with an open mind. Remember this is high level information about what happens from the moment a customer contacts you to delivering a great product or service. If you use digital information or systems it may be necessary to access these. You may feel that some existing forms or documentation may be helpful for explaining things.